Delivery

Delivery of items will be undertaken by DHL within 4 to 6 working days, provided that the ordered items are in stock. In case of a supply shortage we will keep you informed with regard to the delivery date of the product. In case of a delay in the supply of particular products, we reserve the right to make partial deliveries.

Delivery costs

Standard deliveries:
Here you will find our shipping costs for europe.

Express deliveries:
Prices upon request.

Payment

By credit card: LEUCHTTURM GRUPPE GMBH & CO. KG accepts the following credit cards: Eurocard/Mastercard and VISA. Payment in advance: Simply pay the invoice amount in advance by bank transfer into our account. The goods will be delivered upon receipt of payment. By PayPal: Pay the invoice amount via PayPal. For new clients or in special cases LEUCHTTURM reserves the right to accept only the payment by credit card or payment in advance.

Return of Goods

You are entitled to return the items within 30 days after delivery, provided you pay the cost. The goods must be in the same condition as when they were delivered to you. You are under an obligation to ensure that the items will not be damaged in transit, even if the goods were damaged or defective when they were delivered.

Exceptions to the return right

The right of return or witrhdrawl does not apply to distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

Privacy policy

Leuchtturm will use your personal data to process your order and, where necessary, may make data available to third parties such as delivery agents. Leuchtturm may use your data for advertising purposes and may pass on information in the form of address data lists for its own marketing purposes or those of partner companies.

You have the right to object to the circulation of your data at any time.

All our offers are subject to change.

LEUCHTTURM GRUPPE GMBH & CO. KG Postfach 13 40 - 21495 Geesthacht
Kommanditgesellschaft mit Sitz in Geesthacht (HRA 006 GE, AG Lübeck)

Personally liable partner: LEUCHTTURM GRUPPE Management-GmbH with registered offices in Geesthacht (Registrar of Companies B 282 GE, District Court of Lübeck)
Managing Director: Kurt Stürken, Axel Stürken, Max Stürken, Philip Döbler